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Parent Engagement


Welcome to the Westminster Titan Family!

This page provides resources for parents while their Titan is making their home away from home at Westminster College. You will find helpful links at your fingertips to answer many frequently asked questions parents have as well as the latest campus news and events. As members of our Titan Family, you are always welcome and encouraged to join us on campus for the myriad of exciting arts, cultural and athletic events.

Please join the Westminster College PA Parent Community on Facebook. This is a private FB group for parents and guardians of Westminster students to connect, share experiences, and ask questions about the college. It is a lively and active group. We welcome you and hope you will join us there to celebrate our collective Titan Pride!

Navigating the college experience is an important step toward independence on behalf of your student. We encourage you to give your student the opportunity to learn how to problem solve and self-advocate as much as possible. But I am here for you mom and dad, as you guide them, to answer your questions or direct you to the office or person who can! Email or call anytime!

Please bookmark this page for easy reference


Connie L. McGinnis

Director of Celebrity Series and Parent Engagement
Connie L. McGinnis


Stay Connected

Keep your contact information up to date! Fill out the Update Parent Contact form below.

 Update Parent Contact Information

Join the Westminster College PA Parent Association  Facebook page

Family Day

Save the date - September 17, 2022

Details coming in summer of 2022. Make Family Day one of your Titan Traditions!

Parent FAQ

What furniture does the college provide in dorm rooms and what are dimensions of the room?

Visit the housing page.

What if we want to loft a bed?

Please contact

What if my student is experiencing water, heat, or other building maintenance issues in his/her room?

Your student should report building maintenance issues to RA-on-duty. If it is an emergency, your student should make it clear to the RA-on-duty that the issue is urgent and they will contact Public Safety. If it is impossible to reach the RA-on-duty in a timely manner, contact Public Safety at 724-946-7777.

What should my student do if he/she is experiencing roommate issues?

Visit the Roomate Conflict for Students and Families Page

How do I order a birthday cake or cookies for my daughter/son?

Our college dining services has you covered with fresh baked treats for every special occasion offering birthday cakes, cookies, cupcakes, fresh fruit baskets, and pizza parties.
 Dining Website

Renee Hartwell’s Baked Goods are the talk of the town in New Wilmington if you are looking for something extra special! Her infamous cakes, cupcakes and cookies are to die for! Renee offers free delivery to campus. 724-301-4646

Allie’s creates custom, intricately detailed, sugar cookies that are hand rolled and hand decorated in our fully licensed and inspected bakery.
 Allie's Sweet Tooth Website

Tia brings your dream to life through edible imagination, creating unique cupcakes, cookies, and cakes for your Titan’s special celebration and everyday.
 Treats by Tia Website

My student is unhappy with dining experience; who can he/she talk to about this?

Sodexo is committed to providing healthy and pleasing options for students in both dining venues on campus. The Director of Dining Services Jeffrey Creveling works with the Student Government Food Advisory Committee, which would be an effective way for your students to present their suggestions. This committee can be reached by emailing Mr. Creveling can be reached at

My student is experiencing WIFI or tech issues—who can help him/her?

Contact the Help Desk

Phone: Dial x6000 or 724-946-6000 from off campus during regular library hours.
Please note that the phone is being answered by our students who are eager to help but may not always have the permissions to immediately solve your problems. Please be patient with them, they truly want to help!

Please do not email as this will automatically create an unassigned work order in our system and may result in your problem getting lost in our system.
If you happen to receive an email from it is probably coming from an existing open work order and is probably a message from one of our techs that are attempting to resolve your work order.

User Portal: Follow the link and select Help desk under the Organization dropdown.

In person: The Help Desk is located on the main floor of McGill library (immediately to your right as you come in through the glass doors)

The desk is staffed by students all hours that McGill library is open (M-TH: 7:30am-1am, F: 7:30am-4:30pm, Sa: 11am-3pm, Su: 1pm-1am)

How do I address mail to my student?

Student's Name
Box Number (note: this is not a P.O. Box)
Westminster College
319 S. Market St.
New Wilmington, PA 16172-0001

Is there a Lost and Found on campus?

The Public Safety Department is the clearing point for “lost and found” property. The Public Safety Department is located in McKelvey Campus Center in rooms 267 and 268 or call 724-946-7126.

Are Lyft/Uber services locally?

Yes, but services are very sparse.

Does the college provide a shuttle service to the airport or bus station?

Westminster College offers shuttle service to the Pittsburgh International Airport with subsequent stops to Amtrak, Greyhound, and MegaBus in downtown Pittsburgh. Learn more here.

What if my son or daughter needs medical attention after hours?

If your student has an urgent medical need after hours or on the weekends, they should consult their Resident Assistants (RAs) or Residence Directors (RDs) for assistance with finding transportation for off-campus care. RAs are on duty from 7 p.m. to 7 a.m. daily (weekends included).


Family First Swiftcare:
3128 Wilmington Road, New Castle. Open daily 9 a.m. to 9 p.m.

2411 Wilmington Road, New Castle. Open daily 8 a.m. to 8 p.m.

UPMC Jameson Hospital Emergency Department:
1211 Wilmington Road, New Castle. Open daily 24 hours.

My student needs a ride to an off campus medical appointment?

Public Safety (724-946-7126 general office or 724-946-6216 director) may be able to offer assistance, but students must contact them 1-2 days in advance to make arrangements. Most often, students will make arrangements with friends, but we will help when those arrangements are not successful.