Department/Activity: Library & Information Services	Job Title: Server Technician Student Worker
Supervisor: Brano Cikel	Hours per Week: 8-15 hours
Contact Information Alejandra Julio phone: (724) 946-7330
Job Begins Fall 2018

Duties: The Server Technician Student Employee will work closely with the Senior Systems Engineer and Operations Manager and assist the Infrastructure Services Systems Operations Team with daily tasks pertaining to running the college’s network server resources, such as email, my.westminster.edu, printing and other technologies used at Westminster. The following are primary duties and responsibilities of this position: • Help end users with their problem tickets under supervision and guidance (network printing, network access issues, LAN/internet connectivity, Office365, and other technologies used at WC) • Assist with physical hardware installation, racking, and maintenance. • Assist with data entry and data analysis. • Assist with data backups and data recovery. • Responsible for Inventory Control (installed technologies and spare parts). • Documenting current technology implementation and creating technical diagrams • Labeling and tracing network, telephone and power cabling. • Assist with the alerting and monitoring software. • Assist with preparation for periodic server maintenance. • Assist with research and implementation of new technologies and software solutions. • Assist with special projects (such as physical moves, new equipment unboxing and installation, new software implementation) as needed. • Light cleaning of work area and data center. • Any other tasks as directed by the Senior Systems Engineer and Operations Manager.

Qualifications/Skills: Those interested in this position may be exposed to information that is deemed secure and/or confidential, and therefore must be handled with the highest degree of ethics. They must also be detail-oriented and organized. They should be willing to learn and willing to develop a knowledge of the tasks involved with maintaining the College’s network server resources.

Special Requirements: Preference will be given to students with previous computer, networking and troubleshooting skills but we are willing to train anyone with a willingness to learn. This position can work over school breaks and during the summer, but it is not required. Position is open to students who are not work study eligible. Work hours must fall between 9 am and 4:30 pm, Monday to Friday.