Department/Activity:
Library & Information Services
Job Title:
Summer Server Technician Student Worker

Supervisor:
Brano Cikel
Hours per Week:
30

Contact Information
Alejandra Julio
phone: (724) 946-7330

Job Begins
May 14, 2018

Duties:
• Help end users with their problem tickets under supervision and guidance (network printing, network access issues, LAN/internet connectivity, Office365, and other technologies used at WC) • Assist with physical hardware installation, racking, and maintenance. • Assist with data entry and data analysis. • Assist with data backups and data recovery. • Responsible for Inventory Control (installed technologies and spare parts). • Documenting current technology implementation and creating technical diagrams • Labeling and tracing network, telephone and power cabling. • Assist with the alerting and monitoring software. • Assist with preparation for periodic server maintenance. • Assist with research and implementation of new technologies and software solutions. • Assist with special projects (such as physical moves, new equipment unboxing and installation, new software implementation) as needed. • Light cleaning of work area and data center. • Any other tasks as directed by the Senior Systems Engineer and Operations Manager.

Qualifications/Skills:
Those interested in this position may be exposed to information that is deemed secure and/or confidential, and therefore must be handled with the highest degree of ethics. They must also be detail-oriented and organized. They should be willing to learn and willing to develop a knowledge of the tasks involved with maintaining the College’s network server resources.

Special Requirements:
Preference will be given to students with previous computer, networking and troubleshooting skills but we are willing to train anyone with a willingness to learn. This position can work over school breaks and during the summer, but it is not required.