I have been with Westminster since 2006 and currently serve as a Systems Analyst in Library and Information Services. My job responsibilities include:
- Providing system analysis, software support, and troubleshooting assistance with the College’s administrative system (a.k.a., Enterprise Resource Planning system or “ERP”).
- Assisting end users with critical software issues and serve as a liaison between end users and vendor support.
- In consultation with the Director of Enterprise Services, providing systems analysis and directing the project management activities of the ERP, including monitoring and upgrading the system, related college database management systems, and non-enterprise, departmental application systems.
- Communicating regularly with users to improve efficiency and effectiveness of College business processes in accordance with priorities as determined by that office or the administration.