Kailen L. Fiedler


Call Center Supervisor
Library and Information Services
Hoyt Science Resources Center
Information Systems Suite - 168C
Campus Mailbox: COMP
 (724) 946-6352


About Me


I have been with Westminster since 2012 and currently serve as the Call Center Supervisor.  My job responsibilities include, but are not limited to:

• Basic troubleshooting for the Information Systems Department

• Tracking the technology needs of staff and students using Track-it
 
• Ensuring that the computer labs are operating smoothly, while maintaining the supplies in the labs
 
• Connecting students and faculty to wireless on all laptops and mobile devices

• Smart Phone email issues

• All user related questions concerning WCLive and Outlook (web and client)